Ballard Estate Hotel

To ensure a smooth and comfortable experience, Grand Hotel Mumbai follows the policies outlined below:

Check-in / Check-out

• Check-in: From 12:00 PM
• Check-out: Until 12:00 PM
• Early check-in or late check-out is subject to availability and may incur additional charges.

Identification & Age Requirement

• A valid government-issued photo ID is required at check-in.
• Minimum check-in age: 18 years.

Children & Extra Beds

• Children of all ages are welcome.
• Extra beds and cots may be available on request (charges may apply).
• Maximum number of extra beds per room is subject to room type.

Pets

• Pets are not allowed.

Payment & Deposit

• Accepted payment methods include credit/debit cards and cash.
• No advance deposit required unless specified during booking.

Cancellation Policy

• Cancellation terms depend on the rate plan selected at booking.
• Non-refundable bookings cannot be canceled without charge.
• Flexible bookings may be canceled within the allowed time frame stated at reservation

Smoking Policy

• Smoking is not permitted in rooms.
• Designated smoking areas may be available.